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Blackscreen Troubleshoot


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Greetings Exorians,

There are different ways to fix a blackscreen issue depending on what type of issue it is. We'll list a few potential fixes.

  • Blackscreen when logging in:
    - This usually means you have a VPN on. Turn your VPN off and delete your cache. You can do so by going to C:/users/yourusername/.exora
    - After deleting that folder, load up the client again.
  • If you don't have a VPN then try the following fixes:
    - Uninstall higher versions of java and install only JAVA 8. Then download and run jarfix only once here: https://johann.loefflmann.net/en/software/jarfix/index.html
    - If that doesn't fix it, download the standalone jarfile, and make sure to reset the cache.
  • Blackscreen while playing/crash:
    - Go to C:/users/yourusername/.exora delete the folder and load your client up again.
    - If it keeps happening use the standalone client.

    If none of these help, then send a message to Bennie on discord.
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